1.
Customer Satisfaction Perceptive: "Customers Satisfaction Attributes in Service Sector: A Co...
by Upendra Singh Panwar
ISBN: 9783659635441
List Price: $92.00
2.
Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector
by Panwar, Upendra Singh, Kuma...
ISBN: 9781522501435
List Price: $335.00